As a thirteen-time recipient of VLSI Research's 10 BEST Award
for Customer Satisfaction, Electroglas has consistently demonstrated
its commitment to working closely with customers on optimizing
productivity and meeting future manufacturing challenges.
Regional Customer Service Centers, located worldwide, enable Electroglas to provide timely field service, local spare parts support and a selection of service agreements that can be tailored for specific customer needs.
Electroglas' service is augmented with factory-based logistics, technical support, applications support and training held either on a customer's site or at Electroglas' world-class training facility in San Jose, California.
All of these services are designed to drive total customer satisfaction by helping customers attain faster answers to their most challenging manufacturing questions.